Refund policy

30 days, no questions asked. If Weft isn’t right for you, you get your money back in full within 30 days of purchase.

How to ask

1. Reply to your Paddle receipt email, or write to [email protected] with your order number (it starts with txn_).
2. Paddle, our merchant of record, refunds the full amount to your original payment method, usually within 5–10 working days depending on your bank.

What happens to the app

After a refund your licence ends and you may no longer use the key to create new invoices. Keys are checked on your device and can’t be switched off remotely, so we rely on you. Your data stays on your device: tracking, reports, backups and exports keep working, and invoices you already made remain viewable and downloadable.

After 30 days

Write to us anyway if something is wrong. We’ll try to fix it, and we’ll consider refunds case by case. Your rights under consumer law, including any statutory right of withdrawal, are not affected. Paddle is the seller, so a statutory right of withdrawal is exercised with Paddle under its buyer terms; our 30-day refund is in addition to it.